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Microsoft Office Programming    Networking    Database Design    IT Product Sourcing    Maintenance Contracts    Emergency Callouts    Telephone Support

 

Microsoft Office Programming

  • MS Access Forms ( see Database Design )

  • Data sharing between MS Office Applications

  • Automating common tasks

If you use more than one Microsoft Office Application there is a good chance that your workflow could be assisted with VBA ( Visual Basic for Applications ) programming to automate some of your daily MS Office tasks:

 

Say for example you repeatedly open up an Excel spreadsheet to find similar information - eg a daily total -  to copy and paste into a Word document, then it could be possible to extract that information using a custom programmed dialogue box in Word that would read the required information from the Excel spreadsheet at the click of a button - without you needing to open the spreadsheet - and then paste the data at your cursor position in the Word document.

 

Another example could be that you frequently save word documents into a business directory, with incrementally changing file names, Word could be programmed to have one or more additional Save options on its menu and/or toolbar for different locations and further more to automatically generate file names for the document being saved.

 

Repetitive manual computing tasks use up valuable human resources and can often be easily automated through VBA programming.

Networking

  • Peer-to-Peer and Domain based

  • Wired and Wireless

  • Network Printing

  • File Sharing and Access Policies

  • Network design and installation

  • Troubleshooting

  • Security

  • Internet Access

  • Health Check

  • Maintenance

Whether you have a small peer-to-peer office network or a larger domain based network, providing your network is Microsoft Windows based I can diagnose and repair any problems.  For low bandwidth requirements a wireless solution is often most convenient, often a combination of wired and wireless networking is the best option.  Contact me to discuss your networking requiremtents.

Database Design

  • MS Access - design and customisation

  • MS Access Forms - sophisticated data entry and retrieval

  • MS Access Reporting

  • MySQL, Microsoft SQL Server, Postgres, Oracle

  • ANSI SQL query design

  • Visual Basic database application development

  • Apache and PHP based internet database application development

  • Maintenance and Support Contracts

Expert in MS Access and competent in any relational database.  If you need your database extended, more features for data access and reporting, or if you need a stock keeping and order management system built from scratch I can help.

 

Do you have a bespoke database and the designer is no longer available for support?
Contact me and I may be able to resurrect a failing database system, or at least transfer the data cost effectively to your new system.

 

I also provide maintenance and support contracts for database systems, which include a fast response emergency callout service.  Additionally for peace of mind I can compile a detailed technical database analysis and / or user manual.

IT Product Sourcing

  • IT needs assessment

  • Market research for the best products

  • Installation and Training

  • Telephone and Onsite IT Support Contracts

If you are looking to purchase some cutting edge IT hardware to upgrade your IT Systems it can be difficult to find up to the minute reviews and to make informed decisions in selected the product(s) to meet your IT needs.

 

I can take the strain out of sourcing new IT products and hunt out the best products for your budget and requirements, enabling you to make a straightforward and informed decision.

 

I also offer IT support contracts for telephone and onsite support with fast response emergency callouts.

Maintenance Contracts

  • Monthly, Quarterly, Bi-Annual and Annual

  • PC and Network

  • Selected IT Peripherals

  • Database and Software Systems

  • Backup Systems

  • Email and Internet

  • Security

 

Looking after your IT Infrastructure with regular maintenance checks can help prevent serious disruption to your business.

Keeping your PC's free from malicious software and ensuring that your data backup systems are operational and effective are two key maintenance requirements.

 

Other important services include PC health checks for warning signs of potential hardware failure.  Overhauling spam filters for email, and checking the status of any database systems and key software applications.

I offer a range of maintenance contracts which can also include optional telephone support and emergency callout services.  Each maintenance contract is specific to each business, generally speaking though I am able to discount my standard rate of £30 per hour by a percentage relating to the amount of regular onsite maintenance required.

 

Customers who have a maintenance contract with me are also entitled to cost reductions on any services I provide outwith the scope of the maintenance contract.

 

Broadly speaking I offer Bronze, Silver and Gold maintenance contracts which represent the amount of time required on each maintenance visit to perform the required health checks on all your IT systems.  Further to this there are the optional telephone and emergency callout support options which are provided at a fixed subscription rate.

Emergency Callouts

  • Normally Same Day Response

  • Guaranteed Response within 24 hours

  • Emergency Callout Fee of £20 waived  for Maintenance Contract Customers

 

If your IT systems have packed in and you need a fast effective response call me on my mobile ( 07787 517378 ) stating that you are requesting an emergency callout, if you have to leave a message then I will return your call as soon as possible.

Telephone Support

  • Annual Telephone Support Registration:  £10*

  • Common PC Problems Solved Over the Telephone

  • Step by Step Instructions

  • Callback Service for More Difficult Problems

  • Telephone Support Registration is included free in all Maintenance Packages.

 

Tired of spending hours trawling through call centre menus only to end up speaking to someone who can't help you with your problem?  Many common PC problems can be solved over the telephone.

 

*Your £10 registration fee covers your first half hour of support and entitles you to a discounted rate of £20 per hour for telephone support throughout the year.  Charges are calculated on a 35p per minute basis. 

 
 
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Tel: 01828 670267
Mob: 07787 517378
E-mail: stuart@swcomputing.co.uk